Delivery
You will receive your item within 5 – 25 days after ordering. Below is our shipping policy. We invite you to read it for better understanding.
The time frame for order delivery is divided into two parts:
Handling time: 1-3 working days.
Shipping time: 5-25 working days (depending on the distance between countries and customs processing time in the buyer’s country).
Below are the shipping times for some countries, calculated from the time the seller ships:
USA 7-15 working days
UK 4-7 working days
France 7-10 working days
Germany 7-10 working days
Poland 7-10 working days
Italy 7-10 working days
Portugal 7-10 working days
Spain 7-10 working days
Brazil 7-15 working days
Argentina 10-20 working days
Chile 10-20 working days
Australia 7-15 working days
New Zealand 7-15 working days
Most European countries 7-12 working days
During peak seasons and promotions, delivery times may be longer.
Your package may be subject to customs duties and import taxes in the country where your order is shipped. The recipient is responsible for all duties and taxes incurred. We are unable to determine these charges during the checkout process.
In most cases, it takes 10-15 days. Since we ship via DHL/USPS/FEDEX/EMS, the product will be handed over to your local post office once it arrives in your country, so the delivery time will vary from country to country, depending on the efficiency and convenience of your postal service.
Please do not refuse to accept a delivery because there are customs duties or taxes on the item when it is delivered. Unless these charges are paid, the carrier will not be able to return the item to us. Our only option is to send the package to customs, and if this happens, we will not be able to provide a refund.
Tracking Number:
How can you track your delivery?
Once we ship, an automatic tracking code will be sent to you by email. If you have just received a shipping notification, please wait 3 to 5 business days for the tracking information to be updated.
We ship in many different ways. Please check out the following links:
DHL Global Tracking:
USPS Tracking:
https://tools.usps.com/go/TrackConfirmAction_input
FedEx Tracking:
https://www.fedex.com/en-vn/tracking.html
UPS Tracking:
https://www.ups.com/track?loc=en_US&requester=ST
One-Stop Tracking:
If the tracking number is not updated within 5 business days of shipment. Please contact us via email and we will do it for you right away:
[email protected]
Please note: Your order may be split into multiple shipments. If this happens, you will be notified and receive tracking numbers for each separate shipment.